on friday feb. 26 we were left at phila. airport at 1140 pm with no ride home. called dispatcher and message said closed after business hours. called driver 3 times went to voice mail. don't ever use this service ! on monday called company to get refund. they really...Read more
Scheduled shuttle service in July for November departure. Confirmed service day before pickup. Informed everything was OK. Pickup time came and went. I was heading to San Francisco to catch a flight to South America. I was informed the time scheduled and...Read more
Shuttlefare Shuttle Service Review
Waited over a half hour longer than requested time for pickup at airport. After several calls back and forth, not having any info as to color or indentification of vehicle requested, finally an Uber driver was sent. Could have done that first. Will not use shuttlefare again, will not recommend this "company"!!!
I cancelled my order on same day I did the reservation. Tried to call the phone numbers showing in the email confirmationa nd in their website but one is not working and the other number is not under their company, its a phone number for another shuttle company. I...Read more
Making a single reservation, they never disclosure their fees until i paid, when i called them the will refund the reservation but no the fees that they did not disclosure, please do not use this company, this is a pay per click on google but you feel that you...Read more
I have had two horrible experiences with this company now, both times the drivers claimed that they had not been contacted and that they were too far away to get me to my flight on time. With this second action they have stolen almost $400 from me and I will probably...Read more
I scheduled a pick up from my home to the airport and received confirmation. I phoned the late afternoon before and was told that they couldn't locate anyone to pick us up. What? Seriously? The # of calls were ridiculous! Finally I was told it was all ok, but would...Read more
The following email was sent to this company: I wanted to let you know how unhappy and disappointed I was with the ShuttleFare "EXECUCAR Business Express car service" this morning, May 8th, at 5:20AM, departing my Mother’s home in Clearwater, Florida going to the...Read more
Shuttle Service Review
I was looking at options for airport transport and will not use this company. Thanks everyone who filed their reviews. It sounds like this "service" should be put out of business.
I made an online reservation. I chose Colorado Springs Shuttle to pick me up at my residence location and added my address to it. Received an email confirmation from ShuttleFare with the pick up location being at a Days Inn and not my residence. Contacted them by...Read more
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