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I cancelled my order on same day I did the reservation. Tried to call the phone numbers showing in the email confirmationa nd in their website but one is not working and the other number is not under their company, its a phone number for another shuttle company. I...
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#764858
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Making a single reservation, they never disclosure their fees until i paid, when i called them the will refund the reservation but no the fees that they did not disclosure, please do not use this company, this is a pay per click on google but you feel that you...
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1.0
#722308
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I have had two horrible experiences with this company now, both times the drivers claimed that they had not been contacted and that they were too far away to get me to my flight on time. With this second action they have stolen almost $400 from me and I will probably...
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1.0
#640205
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I scheduled a pick up from my home to the airport and received confirmation. I phoned the late afternoon before and was told that they couldn't locate anyone to pick us up. What? Seriously? The # of calls were ridiculous! Finally I was told it was all ok, but would...
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Anonymous
Anonymous

Loser company

I didn't like
  • Ridiculous and frustrating
#639516
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The following email was sent to this company: I wanted to let you know how unhappy and disappointed I was with the ShuttleFare "EXECUCAR Business Express car service" this morning, May 8th, at 5:20AM, departing my Mother’s home in Clearwater, Florida going to the...
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#633011
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I made an online reservation. I chose Colorado Springs Shuttle to pick me up at my residence location and added my address to it. Received an email confirmation from ShuttleFare with the pick up location being at a Days Inn and not my residence. Contacted them by...
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Anonymous
von

shuttlefare did not pick us up at oakland airport we are 83 years old and waited until 12:00 am for a scheduled 10:30 pm pickup called no reply and have called office every d...

#589981
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We booked a reservation online, they emailed me a conformation & reservation number! they even charged my credit card. They were suppose to pick us up at 5:15am to take us to the airport & they never showed!!! We called & they said we didn't have...
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1.0
#580942
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I booked a shuttle to pick us up at the New Orleans airport using Shuttlefare.com and a credit card I rarely use. Once I got to NOLA, I tried to use the same card a local coffee shop only to have my card declined. I called the credit card company and they reviewed...
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Anonymous
DJ

Two times in the last few months, I booked an airport ride and paid with shuttlefare.com. Both times, the day before my pickup, my bank contacted me regarding possible fraudul...

Anonymous
Cindy7767

This happened to us twice on two trips two different cards with shuttlefare the only common variable between the trips. We had to cancel cards and I contacted shuttlefare and...

#529257
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I booked a shuttlefare reservation online November 3. I booked a round trip from my home in Dobbs Ferry, NY to Newark airport and it quoted me a price and the site asked for payment of what it called the "Grand total paid" of $202.00. I did not understand when I was in...
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Newark, New York
#475475
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Booking process on line was easy and I contacted the representative on arrival as instructed (Washington Dulles). I was advised my driver would be waiting and I was to pay a gratuity of $30 (this supposedly was non negotiable but the first I had heard of it) and give...
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Anonymous
Ralph

I was just about to call the folks. Good thing I'm getting the scoop from others...

#475302
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