The following email was sent to this company: I wanted to let you know how unhappy and disappointed I was with the ShuttleFare "EXECUCAR Business Express car service" this morning, May 8th, at 5:20AM, departing my Mother’s home in Clearwater, Florida going to the...Read more
Shuttle Service Review
I was looking at options for airport transport and will not use this company. Thanks everyone who filed their reviews. It sounds like this "service" should be put out of business.
I made an online reservation. I chose Colorado Springs Shuttle to pick me up at my residence location and added my address to it. Received an email confirmation from ShuttleFare with the pick up location being at a Days Inn and not my residence. Contacted them by...Read more
We booked a reservation online, they emailed me a conformation & reservation number! they even charged my credit card. They were suppose to pick us up at 5:15am to take us to the airport & they never showed!!! We called & they said we didn't have...Read more
Awful service. Literally they left me stranded after i had re confirmed reservation with them. They wouldn' t care the same day of my trip when i was calling to see what was going on with my pick up. do not nook with them!!!!
I booked a shuttle to pick us up at the New Orleans airport using Shuttlefare.com and a credit card I rarely use. Once I got to NOLA, I tried to use the same card a local coffee shop only to have my card declined. I called the credit card company and they reviewed...Read more
I booked a shuttlefare reservation online November 3. I booked a round trip from my home in Dobbs Ferry, NY to Newark airport and it quoted me a price and the site asked for payment of what it called the "Grand total paid" of $202.00. I did not understand when I was in...Read more
Newark, New York
Booking process on line was easy and I contacted the representative on arrival as instructed (Washington Dulles). I was advised my driver would be waiting and I was to pay a gratuity of $30 (this supposedly was non negotiable but the first I had heard of it) and give...Read more
Pickup was on time. The van was full -- there were 7 stops all over East and South Dallas before heading north towards my home. My stop was the last one and took over 2 hours to get home. There were a number of people in the van that did not have reservations and...Read more
Zero customer satisfaction here. Warning: they can't handle changes. Of any kind I had reserved with them for a particular hotel, and had to change hotels to one right across the freeway. So I called the number on their Confirmation they sent me. No answer - called...Read more
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